Aug/091
Leads are the life blood of the sales process.
Leads are the life blood of the sales process.
Generating leads and following up on them is a tedious job yet a fundamental requirement for world class sales performance. Warm leads are precious and the process to turn them into initial appointments and true prospects needs to be consistent.
As the CEO or VP of Sales are you aware of the number of leads your sales people process each day, week, or month? Can you identify where the leads come from and how timely they are followed up on?
Statistics demonstrate that all too often sales people do not have enough leads at any one point in time to keep the pipeline filled; thus they have gaps or voids in the flow of legitimate prospects. Another critical issue is frequently sales professionals don’t follow up on “hot” leads in a timely fashion and loose the majority to competition.
Keeping your sales force focused on consistently generating leads and tracking their status via a CRM is one of the single most important task management can provide. www.nealabc.com
Jul/090
Microsoft CRM Forrester Reports
Forrester summarized Microsoft Dynamics CRM with the following:
Microsoft Dynamics CRM. Over the past five years, Microsoft has established itself as a major
CRM player thanks to deep capital investment, a formidable strategy, and strong branding. The
product is strong in SFA, internationalization, and usability. Arguably its greatest strength is
its native Microsoft Office user experience. The solution is set up to look, feel, and function
like Outlook. Sales analysis tools, opportunity management, and setup and configuration
capabilities are the application’s key SFA strengths. The product also is available in multiple
deployment options and is attractively priced below many of the alternative products in the
market. The solution is built on the Microsoft .NET framework and integrates seamlessly with
other Microsoft productivity tools, like Office, Outlook, and SharePoint.Where the solution is weaker, however, is in support for eCommerce and industry business
process support. The product does not possess deep industry vertical capabilities, and offers
minimal partner relationship management (PRM) capabilities natively, forcing buyers that
want deeper PRM capabilities to augment the application through integration to BLUEROADS.
Microsoft Dynamics CRM is best suited for organizations that are Microsoft-technology-centric
for their business applications and technology
You can download the full Forrester reports if you want read all of the details: